Shipping policy
Thank you for shopping with Just Tees. This Shipping Policy outlines how we process, ship, and deliver orders.
Order Processing
All orders are processed within [PROCESSING TIME] after payment is successfully received.
Orders are processed on business days only (excluding weekends and public holidays).
During peak seasons, product launches, sales events, or holidays, processing times may be longer than usual.
If there is a significant delay in processing your order, we will contact you using the email address provided at checkout.
Shipping fees are non-refundable unless otherwise required by law.
Estimated Delivery Times
Standard Shipping: [7-10 BUSINESS DAYS]
Delivery Delays
While we work hard to ensure timely delivery, delays may occasionally occur due to:
Weather conditions
Carrier service disruptions
Customs processing
High shipping volumes
Incorrect or incomplete shipping addresses
Other circumstances beyond our control
We are not responsible for delays caused by shipping carriers or customs authorities.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address is provided and the order has already been shipped, additional shipping charges may apply for redelivery or reshipment.
If you notice an error in your shipping details, please contact us immediately at [justteesstore11@gmail.com].
Lost, Stolen, or Missing Packages
If your tracking information indicates that your package has been delivered but you have not received it:
Check around your delivery location.
Contact family members, neighbors, or building management.
Contact the shipping carrier directly.
If you still cannot locate your package, please contact us at [justteesstore11@gmail.com] and we will do our best to assist you.
We are not responsible for packages that are lost or stolen after being marked as delivered by the carrier.
Damaged Shipments
If your package arrives damaged:
Contact us within [3 DAYS] of delivery.
Provide your order number.
Include clear photos of the damaged packaging and product.
We will review your claim and provide a suitable resolution, which may include a replacement, exchange, or refund.